Steam implemented these policies to ward off untrustworthy consumers who like to exploit online games.
Microsoft Flight Simulator launched this month and marks the return of the popular simulation series.Ĭritics praised the game's technical accomplishments, with some even suggesting it could be a contender for Game of the Year. Refunding a game on Steam might be straightforward and convenient, but the two-week and two-hour deadlines have stirred up some controversy in the gaming community. Emika Games, the lone developer behind games like the recently-released Summer of ‘58, has decided to leave game development for an indefinite time after Steam’s two-hour refund policy. Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been. Valve is apparently able to detect whether users are actually playing or simply watching a download bar, meaning Flight Simulator customers still get their two-hour play time to judge whether they want a refund. However, this means the game client is open while installing, which counts towards the 'hours played' metric on Steam. The issue stems from the fact that the Steam client for Microsoft Flight Simulator is only 532MB and the majority of the data is installed via an update. "We are working with Microsoft to see if we can improve the download experience." There are many cases when you might be in a position to ask for a refund from Steam, but the process is not so straightforward.
In a statement to PC Gamer, Valve's vice president of marketing Doug Lombardi said: "The time it takes your machine to download the additional content will not be counted against the Steam Refund Policy. Once you activate a product key on your Steam account, the game is permanently bound to it. Steam Guard Mobile Authenticator Games, Software, etc.
Steam's refund policy states users can only claim a refund if you have spent less than two hours playing a game.īut the recent release takes up a massive 127GB, and as a result has taken several hours for some users to download. How to request for REFUND on SteamHow to request for REFUND on Steam,How To Get a Refund On Steam,How To Refund A Game On Steam 2022,How to Get a Refund on. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less. You can now purchase a title with the confidence that, if. Valve has promised Steam users that the time it takes to download Microsoft Flight Simulator will not prevent them from claiming a refund. And why not Theres no reason for digital content consumers not to be happy with refunds on Steam.